Frozen Phone Causes and Fixes at Phone Repair in Jacksonville

When you’re doing something on your smartphone and all of a sudden, it quits functioning, we’ve all been there. You hit the buttons and touch the screen, but nothing happens in response. Your phone has become unusable. It isn’t enjoyable, and there are a lot of possible explanations for why it happens. You cannot do any of your tasks at this very time, and you feel entirely helpless. In this post, the technicians at phone repairs in Jacksonville have discussed some potential causes of your phone freezing up and some solutions to the problem.

Causes and Solutions of Stuck Phone at Phone Repair in Jacksonville:

Below we have provided you with reasons and solutions for the stuck phone at phone repair in Jacksonville;

Less space:

Not having enough space on your device’s memory is a typical cause of freezing. Your phone’s performance will decelerate or stop altogether if its internal storage is filled. This is because OS instability might occur when there isn’t enough free space to run correctly.

One solution is to delete unused programs, pictures, and other data taking up space on your smartphone. Consider transferring some data to a removable drive or the cloud.


In addition to cold temperatures, overheating is a typical reason for a frozen phone. Overheating can cause the phone’s central processing unit to run more slowly or possibly shut down, resulting in a frozen display.

Please don’t use your smartphone in hot weather or while standing in direct sunlight to keep it from overheating. Turning off capabilities like GPS and Wi-Fi when not needed can also help save battery life.

Software upgrade:

Even though new versions are generally suitable for your smartphone, they can sometimes cause it to freeze unexpectedly. A phone may freeze or crash if an update is flawed or incompatible with your device.

You may prevent this from happening by creating a backup of your phone before installing any software updates. Suppose your smartphone freezes up after installing an update. In that case, you can try restarting it, deleting the cache, doing a factory reset or visiting a Samsung or Apple phone repair in Jacksonville. 


Phones can potentially freeze up due to malware or harmful software. To fulfill its nefarious purposes, malware can cause your phone to run slowly or even freeze if it infects it through applications, websites, or email attachments.

Avoid downloading apps from shady sources and opening attachments from unknown senders to keep your phone malware-free. You can also install antivirus software to safeguard your device from cybercriminals.

Need a Phone Repair Store that Makes Your Phone Brand-New? Visit Boss City Depot!

The experience of having a frozen phone might be aggravating, but in most cases, one can fix the problem. If you can identify the most common causes of a frozen phone, you will be better equipped to take measures to avoid the issue from occurring in the first place and to resolve it if it does happen. If you cannot resolve the problem on your own, it may be in your best interest to seek the assistance of a professional phone repair in Jacksonville. 

At Boss City Depot, our expert experts can evaluate and fix any issue with your smartphone, particularly freezing issues. Among the problems that we can repair are battery issues. We provide a range of solutions to get your smartphone functioning again as quickly as possible so that you can get back to enjoying it without disruptions. This allows you to return to what you did before the issue arose.

Frequently Asked Questions:

How to prevent the phone from freezing?

You may take several steps to keep your phone from becoming frozen. First, you should ensure sufficient storage space by eliminating outdated data and apps you no longer require. Second, to minimize your phone from overheating and crashing, try not to use it while it is exposed to direct sunlight or in hot conditions. In conclusion, you should only use reputable software and websites to protect yourself from malware infestations.

What to do if the phone freezes?

If your phone becomes unresponsive, the first thing you must try to do is restart it. If it doesn’t work, you can start removing the cache, uninstalling old files or applications, or performing a factory reset to see if that helps. If none of these solutions works, the only option is to take your smartphone to a cell phone repair store in Jacksonville or contact the manufacturer for further assistance.

How to update a phone’s software?

It is essential to frequently update the software on your smartphone to maintain its optimal performance and safeguard it from potential vulnerabilities. You do not need to do an update each time a new edition is made available, though. Updating the software on your smartphone once every few months or whenever a new version is released is generally a good idea.

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